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amorales208

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  1. As long as names aren't dropped and diagnosis dropped, then it is not a HIPAA violation. Discussions of the pt are only between the allowing parties (i.e., nurses, pt's family and MDs who are caring for the pt) anything other than that is considered HIPAA violations.
  2. I actually had a rough shift. Thank You for the viral hug lol. But it is truly not easy to be a Unit Clerk or a CNA. CNAs do the brunt of everything and the Secretaries deal with the customer service portion of things, and working with fetal demise pts is another ball game. We are in the hot seat a lot of the times but I enjoy it and at the same time, I dislike it because of the disrespect I see my fellow clerks get. Three more years before I become an RN Lord willing!
  3. I'm amazed how disrespectful people are of unit secretaries/concierges. Sitting at the desk all day is not what the job is all about! Some floors are so unique where the job description varies in every unit. I floated almost 90% of the hospital where I work and it was not an easy feat for me to float with no medical background and only having a certificate on my back. Some floors have secretaries run errands for the floor, and some units bear over 60 beds and deal with high levels of patients entering in and out every day. We don't just make charts and squat on the computer. We're liaisons, we're mini guards, and we're assistants. We just so happen not to do vitals or any blood work. We deal with rude, disrespectful and disobedient people on a day to day basis whether it be patients themselves or visitors, smart alecky nurses or lazy nurses, cranky residents and angry attendings if its on a bad day. We have to deal with admissions and their families, who are a ball of emotions, transfers from other floors and non-stop phone calls. Depending on what unit I am on that day, this is in Psych, if family members are prohibited from obtaining info, they are PUSHY! No matter how many times I have to say "Due to HIPAA...." some people just do not understand and while they seem to care, most of the people on the unit are over the age of 17 (Illinois) aka ADULTS. Nurses have their fair share of pressure, but we're in this together whether or not they're "skilled" Its to be a teamwork effort instead it appears nurses like to look down on secretaries a lot of the times. That's unprofessional especially if most just stay within their job description. I know nurses who used to be US/UCs and they're much sweeter towards the clerical help than those who never held that position before. I can assure that once I start nursing, I am to be much understanding and nicer to clerks/secretaries simply because I know what it is like. There is more to the job than just chilling at the desk.
  4. Question for the current nurses: Is there a limit to certificates a nurse can get? For ex: an RN has MSRN Certification and RNC-OB certification? Is it possible? I'm curious as I'd like to get a certification later in my future.
  5. Took A&P I from my experience it was DIFFICULT! But I reviewed what I was to take for A&P II, it didn't appear to be so bad but I am changing my professor usually it is the professor who will make the subject easy or hard.
  6. Hey fellow Nurses/Pre-Nursing Students/Nursing students! I am new so please, don't sue me. Just Kidding. So I am a Pre-Nursing student who just got news that I will be interviewed for a job as a Unit Secretary at my local hospital. Background about me: Other than being a pre-nursing student, I have also taken a Certificate class to certify me as a Medical Administrative Assistant, which allows me to work in Clinics or Hospitals as a Clerical/Administrative support faculty member. So I ask what does a Unit Secretary at a Hospital do? Other than scheduling, answering phone calls and doing receptionist-type duties? And if there is there a dress code at hospitals when one is a Unit Secretary/Concierge? Share any experiences you had as a Unit Secretary or Concierge. It would help me a great deal :)

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