Agree as well. I've had a difficult time getting the right information. I attended the webinar on June 26, and was given a lot of information, very helpful, or so I thought. I immediately completed application, sent in my official transcripts and awaiting my degree plan. Well, I got a call from a rude Enrollment Specialist stating I would not get a degree plan until I finish the first class, which I wanted to start on Aug 26 to take advantage of their 500$ "scholarship", basically a discount on the first class. It's July 18 and one of my transcripts is still awaiting to be added to my account, it is still in my "To Do List". How? When it was sent in electronically, I received a confirmation and 1 transcript was sent in snail mail, and that one has been removed off my "To Do List". I've been assertive about what I expected from UTA to the Enrollment Specialists, I seem to get different one every time, I call and get no answer, I leave a voicemail and don't receive a call back, instead I get an email with a response. Before all this process I was getting calls daily. At this point, I am going with Grand Canyon University, their application fee was zero, and they request transcripts from the colleges I have attended, I'm not even having to pay for them to be sent over, they are doing the time consuming work for me. Unless a school doesn't accept their Transcript Request Form, then I would have to request, but don't foresee an issue with my schools because they have done it before using Credential Solutions & Parchment (they use other entities as well). Anyway, already having a great experience with Grand Canyon University and wouldn't recommend UTA at all at this point. Also, in a facebook group I'm in a member made a comment last week that 9 classes she took at California State University San Marcos were not accepted by UTA. I have made it clear to UTA (as they were my #1 choice) that I wanted to know exactly what my degree plan looked like and was before I took a class and I was told I would find out by early August if I submitted documents ASAP, when speaking to Enrollment Specialist she stated it takes 3-4 weeks before they receive all transcripts & 3-4 weeks after before a degree plan is formulated, not what was said in the webinar. One of the Enrollment Specialists even went on to say that they could stop calling me and close my account, I asked what about my transcripts that I had paid for and had sent already? She said they wouldn't be reviewed, rude. I wouldn't waste your time and money on this school. They refuse to even look at unofficial transcripts to give you any kind of evaluation.