I have made it to my senior year and graduate in December. I have never experienced a "bully" nurse. As a matter of fact, I really enjoy the clinical aspect of nursing school. At least I did. Until last week. I was in the ER and a patient came in unconscious with a host of issues. Long story short, I made a HIPPA mistake (and not a huge one). I admitted to the mistake right away, I will never repeat the mistake, and I even thanked the charge nurse for bringing it to my attention (even though she did so in front of the tech, a nurse, an EMT, and the patient while in the patient's room). When the dust settled with that patient, and we (the charge nurse, tech, EMT, and RN) were back at the nurse's station, I thanked the charge nurse again for calling me on my mistake and explained that I did know better, but was doing what the tech had asked. I followed that up with the fact that I should have known for myself that it was a HIPPA violation and refused to do it based on those grounds regardless of what the tech requested. The tech who made the request even said, "She is right. I did ask her to make the call." I responded that it was still my responsibility to know better, and that I certainly learned from this experience. This was my first true mistake ever in the clinical setting. I was trying to convey that I own the mistake, recognize where I went wrong, and how to correct it going forward. I was trying to turn the embarrassing mistake into a positive learning experience. In front of the same group, the charge nurse went on a rant about how I don't need to apologize to HERand how recently, a RN was fired for doing that same thing. Then, she began discussing a night-nurse who is a new grad, and referred to her by name (to me and the group). She began to talk about how incompetent she was, and how she didn't like the hospital hiring all these "new grads" in the ER because they weren't qualified to be there. She really ripped this employee apart. I could not BELIEVE how unprofessional this was and how no one was trying to de-escalate her. I wasn't about to say a word since I had just screwed up. I simply stepped back and let her go. I tried to ignore everything she said... and I was kind of thankful at that point that she handed me a paper to take to a patient room (it was obvious she was trying to get me to go away). I returned to the nurse's station, and when I did, the group was awkwardly silent. You know that I-am-being-talked-about-but-returned-too-soon kind of silence (insert awkward laugh here). The charge nurse glared at me, turned her back to me and said without even looking at me, "Why don't you go to the back and see if there's something you can do back there?" Ouch. It was apparent I wasn't wanted in her presence. I felt like an idiot. An idiot with a target painted on my backside. My wounded pride and I went to a different area of the ER. Thankfully, a nurse in a different area of the ER put me to work and truly treated me like an equal, and with respect and kindness. She was wonderfully unaware of my screw up that had got me sent to her area. By the time I returned from a much needed 30 minute lunch, I found out I had been reported to the nurse manager (although I wasn't led to believe it was a "formal" type of report). The nurse manager saw me as she was taking her lunch to her office. I made small talk with her for a minute or two and thanked her for allowing me to continue my independent observation and how much it has helped me to learn and grow. She was very receptive. I told her how much I appreciate the staff working with me and always being willing to teach. In my mind, I think I was still trying to convince myself I had misread the whole situaiton and was taking it personally when I shouldn't do so. She then said, "I heard there was a hiccup this morning?" I said yes, but that I will live and learn. She only glazed over the situation with a broad, "I talked to a couple of people and straightened some things out. It's okay." I wasn't expecting this, but was very appreciative of her response. I didn't think the situation warranted being reprimanded in front of a group twice, then being asked to leave the area, and then being topped off by being reported. What adds insult to injury is that the EMT did the exact thing I was being reprimanded for, but did so boldly and gave out a LOT of personal information to a person on the phone whose identitify could not possibly be verified! Anyway, I told the manager that I made the mistake, I realized what I did, and that I learned from it and won't repeat it again. She seemed perfectly okay with that. I didn't mention any of the drama or that the EMT took my error and blew it up to a bigger error in front of the charge nurse and was NEVER corrected (at least not in front of the group as I was). I didn't want to tattle or make a mountain of a mole hill. By the end of the day, I felt awkward everywhere I went in the ER. The charge nurse never spoke to me or even looked at me after that incident, like I was a ghost (and I received the same from the EMT, the RN, and the tech). I felt HORRIBLE and INCOMPETENT. I was mad at myself for making the mistake, and their behavior only made the guilt and anger worse. I wasn't really mad at them, but I was very hurt. When it was time to leave, my nurse I worked with that day hugged me and thanked me for being there. I told my friend who was in ER with me that I was taking my bad day bruises and going home and kind of smiled to avoid crying. My nurse heard this, and asked, "Oh no. WHO was mean to you?" I was taken by surprise that she would just go to that right away. I tried to deny anything of that nature. I told her that I made a big mistake in regards to HIPPA, that I was upset with myself. She again said, "Was it the charge nurse?" Ugh. I denied any personal issues at all and just kept it about me feeling bad about my error. She was awesome and tried to point out all the things I did RIGHT that day and how much my patients "loved" me, and what a help I was to her. I could feel the heat rising in my face and tears welling up. I knew I'd been ostracized by the others all day, and this nurse was so kind. She explained that the charge nurse is one who likes to "eat their young," and that it was an unfortunate thing about nursing. Several times she kept saying that the charge nurse was "one of those nurses" and a "type-A personality" and many on staff find her difficult to work with and avoid her when possible. I insisted it had nothing to do with her, but that I was just upset with myself for my mistake and my embarrassment that the nursing manager was made aware of it, too. My nurse then asked, "Wait, she told the manager?" I said, "Yes." She assured me that the manager is direct, but fair. She said if the manager had a real issue with what I did, she would take me aside and discuss it with me. She said the fact that it was glazed over the way it was was a pretty good indication that she either didn't think it was a big deal or that she felt like I was not likely to repeat my mistake. Her support meant a lot to me, but as much as I appreciated her support, looking back now, perhaps it was a little unprofessional of her to say those things about the charge nurse...but I have to admit, in that moment, it was nice to hear. I really wanted a job in this ER because it's really good, has a great reputation in the community, and MOST of the staff has been awesome. I felt like that opportunity has completely been destroyed because of this situation. I truly regret screwing up...but won't we all make mistakes and learn from them? Is that not the point of preceptors and being a student? Ugh. I felt horrible all day. I felt like the charge nurse, her nurse pal, the EMT and the tech HATED me after the incident. I tried to not make it personal, but at the end of the day, I think it truly was. I was reprimanded in front of a group twice (without discretion), belittled, compared to another "new-grad" nurse that was incompetent (and it was made clear that the nurse in question wasn't welcomed), banished to the "back," and completely ignored and made to feel non-existent the rest of the day by that group. The bottom line is I did what I felt was right. I owned the mistake without blame. I took the reprimand with grace. That apparently wasn't good enough. I had to be reported, be ostracized, gossiped about, and ignored the remainder of the day. By the CHARGE NURSE, the one who SHOULD be leading by example. The same person who was tearing apart an employee by name who wasn't even there to defend herself! I now will probably never be considered for a position in this hospital's ER (which is why I sought to do observation in this hospital to begin with), and all because I followed instruction blindly without thought of my boundaries. I don't need to be beat over the head with a freakin' mistake. I don't need to be bullied or intimidated to learn. I don't think her goal was teach, and if it was, she needs a lesson, too. I am sick of the dismissive, "Nurses eat their young" nonsense. If you eat your young, there will be no one left to fill your shoes - and our profession will suffer the consequences. It's bad for the student, the nurse, the hospital, and for patient outcomes. The catch phrase doesn't excuse the action, if anything, it dismisses it, and that's not right. Bullying isn't tolerated in schools, in the average work place, and certainly shouldn't be tolerated in a place where people's health could suffer because of it. The stress I've carried from this has been high, and I haven't really talked about it with anyone since it happened. I just needed a place to vent where maybe I can find some direction. So far, I've read a lot of articles, stories, and recommendations, but nothing really concrete in any literature. I am shocked there is no law, no EVP, and nothing really substantial on the subject since it seems so prevalent. And calling it "lateral-violence" doesn't make it a syndrome, a disease, or something that is excused. It is bullying, plain and simple. So, if you are a RN assigned to a student and you don't want the student, please let us know so that we can find another RN who is willing to take a student that day. That will make sure we both have a good day. Aside from that, any advice? Thoughts? Do I hang up the idea of applying for a job in this ER? Do I even return? The rest of the staff has always been really nice to me and has never acted like this. This isn't a school clinical, it's my own personal observation I arranged myself to complement my clinical. I wanted to do ER nursing, but this really shook me a bit. If you have been bullied, how did you handle it and what was the outcome? I haven't returned this week (I usually go weekly a couple of days per week) because of other circumstances unrelated to this. Thanks for letting me vent.