i have worked at house call service for the past 6 months and i can't begin to explain the problem of addiction at our practice. i, the doctor, the patient specialists (if any), and any other members of the patients medical team attempts to help a patient who is truly in pain. now, with that said, i never judge a person's pain level. i truly believe pain is determined by the person. i also believe that pain can come from physical injuries or mental issues and the word "pain" can be abused by many to get (as my patients would say) hydrocortisones or the good stuff. the more you work with patients on such medication you will be able to determine: 1) who is truly in pain and need medication with other treatments 2) who is in pain but their pain has been managed poorly by script happy practitioners 4) who is good at what they do and do anything possible to get what they need (remember - these patients need treatment to for their addition) the practice i work at uses multiple resources such the patient's pharmacy we have on file, the patient's insurance company, and personal investigation to see if the patient is obtaining multiple scripts from different providers. we also use these sources to make sure the patients pain is being managed appropriately. some insurance companies actually mail out a list with a detailed history of the patients scripts that have been filled and written and will give us the md's name and the pharmacies that they have been filled at. the providers also have the patient sign a controlled substance agreement that details when we will refill prescription, how we will refill the prescriptions, what will have happen if the script is ----- lost/destroyed/flushed/pills spilled/pharmacy did not give the right amount/my dog ate all the pill/the pills fell in the toilet/my aunt died and i need the pills to relax/my lady parts hurts i need fentanly/i spilled the pill box and ran over pills (only the pain pills)/i left them when i was on vacation but can you call them into the pharmacy (a local pharmacy)/i left them in another stat for the 5th time/i smoke weed and the pills help (we truly enjoy honesty)/i'm drunk and i need loratab/i have diarrhea and tylenol3 helps but i'm out (120 pills given) because i couldn't read the directions that have been the same for the past 2 years...etc. so when i receive the chart of new patients or established patients that require some form of pain management i: 1) the physician and i do a very detailed review of the chart and determine what diagnostic test are needed before treatment can be prescribed, what pain medication will benefit the patient, what other disciplines will benefit the patient, the physiological needs of the patient , and other factors. 2) once a treatment plan is developed the we go back to the patients home and go over our findings, have a controlled substance agreement signed, and tell the patient it is their responsibility to complete all aspects of the treatment plan and to follow all the guidelines of the controlled substance agreement plan. if any of the guidelines or if the treatment plan is not followed we will review why the guidelines/treatment was not followed and go from there. i am glad to say that most people that are truly in pain follow the plan very well. there is the issue of fixed income, poor insurance coverage, and other socioeconomic issues. many of our patients are on fixed incomes and find it hard to pay copay's for office visits, pt, ot, transportation, etc. this makes it extremely difficult to treat these patients especially when we are attempting to lower their dosages of medication will using alternative therapies. i am proud to say that i have worked extremely hard building relationships with many people in the medical community and i have been able to help numerous patients with this issue. now the patients that have psychological issues that have caused addiction and patients that are using and selling the medication are discovered quickly and require a more in depth treatments. we usually refer for a psychological evaluation and if they deny we will not fill their medications. we then refer them to pain management. we try to avoid this since we are seeing patient that are home bound but if they are not willing to receive proper treatment then we can't help them. if we find out they are selling and abusing we refer the patient to rehab. if the patient denies our help we do not fill any prescription for them and cancel their services after we give then the names and number of multiple treatment centers. they are adults who need to take responsibly. plus, how dangerous is it for our employees to go into the home of someone who sells drugs. you never know what could happen. also, if they are able to go out and sell their pills then they are not truly home bound. we only fill prescriptions while in the home and we write the fill date on the script. we provide enough pills until the next visit and if the amount of pills is not efficient and the patient request a new control such as fentanly we refer. we visit all of our patients monthly. we contact the pharmacy and tell the pharmacy that the patient will be dropping of a script and leave the fill date on the voicemail. the majority of our pharmacist will contact our office, hold the prescription, and verify the prescription if the patient has multiple writers or if they gut feeling something is wrong. we do not call the rx's into the pharmacy because we prefer to have a paper record. our records are meticulous! we do random drug test if we feel that something doesn't feel right and we do this without warning. if they deny their prescription is filled for 2 weeks and we refer. so this probably doesn't help you at all and i'm sure i rambled on and on but i love the program we have because so many people benefit from it. we are able to manage our patient's pain efficiently and help patients that have true addictions.