what bugs me most is not so the insults that some insensitive patients say, its the down right rude and mean ones. i'm short, fat, and hispanic...so i get to hear from winter texas that they are surprise i speak english so well. and ive been in hearing distance of a family member tellling another that im a fat idiot that didnt know anything that was after i didnt give her the answer she wanted to hear. i just turned around and said thank you. but the ones that kill me are the stupid drunk mva, positive for cocaine, pot and other drugs... *****ing at you to let them go home. i work icu and cell phones are not allowed one i had a guy get a cell from his mom that was visiting --i told him he could use it in there and he just started cussing at me that he couldnt do **** and who the hell did i think i was and so on. he pissed me off that in a stern voice i told him that the hospital was not a prison and that he could get up and leave and that i would get him to sign an ama form. after that he change his tune that wasnt what he wanted and all this using a sweet apolizing voice. i got the last laugh because he was served a warrant and he had to have two cops at bedside at all time . he attitude changed quick u wouldnt have known that he was the same guy being rude to the night nurse and threatening me with violence if he didnt get his way.