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Discussion

Incompetent nurses

I didn't know whether to list this as vent or concern, so I guess I'll just let it all out. I have been an RN for about 3 years and was a street medic for 7 years before that. I feel like I might be opening Pandora's box of the paramedic vs. RN discussion that has no easy black and white answer or solution to mutual respect one for another. My concern is the level of incompetence of nurses. Let me give you a few examples, but first some background information of the facility I work for. We have a centralized cardiac telemetry service that monitors the rhythms of all the patients on telemetry on the 3 cardiac units and 3 medsurg floors. It is staffed by either LICENSED paramedics (in my state we are licensed) or by extremely qualified personnel that have had extensive cardiac rhythm education. There is one unit that has a very big ego when it comes to the superiority of RN's and despite the outcome to the patient, refuse to listen to the advisement of a patient's rhythm or change. Every unit in our hospital of 400+ beds has emergency phones located through out every floor for tele services to use in cases of lethal arrhythmias. (examples: v-fib, v-tach, brady 140). Now for the examples of incompetence

1) A patient had an A-V nodal ablation and was totally pacemaker dependant. Shortly after arriving from the EP lab the patient goes in to a slow wide complex tach (WCT) in the 120's sustained. The cardiac floor was notified of the rhythm change via the emergency phones. The nurse and charge nurse ignored the advisement of tele services. The floor was then notified every hour on the hour for about 8 hours (we work 12 hour shifts) of the WCT. The nurse did not notify the EP doc. The patient then codes right at shift change. They coded the patient for about 2 hours and ultimately the patient died. The family files a law suit. EP doc was very livid at the withholding of information from him by the nursing unit (Tele services cannot contact a doctor themselves.)

2) Same cardiac unit different patient and different nurse. Patient was on a lido drip for ventricular ectopy. (big. And trig. PVCs, slavos, short bursts of WCT. ) The patient goes into 2 degree AV block type II (AKA Mobitz II). Again tele services used emergency phones to contact the nursing staff. Again nursing staff does not appreciate the notification of the rhythm change. A follow up call was made to the floor. The experienced charge nurse turns up the lido drip in response to the new arrhythmia. (It is an arrhythmic, but come on people- check your nurse drug guide you had to purchase in nursing school!) Fortunately the tele services employee convinced the charge nurse to contact the doctor. That probably saved that particular patients life.

3) Different patient same cardiac unit. The patient is less than 24 hours post cardiac intervention. The patient goes into v-tach. Again the emergency phone was used to notify the floor. When the patient comes out of v-tach after 55 beats, they are having tombstones. Follow up call was made to nursing unit. Of course the nurse checked the patient. They were snoring (it was at night if you want to give them the benefit of the doubt). So the door was shut and the nurse went back to the satellite nursing station. When advised of the tombstones, patient was found basically dead. The patient was coded but was never resuscitated.

Now my concerns: I have been through both paramedic school and nursing school I know that there are some differences in the ways paramedics treat and nurses are suppose to treat patients. Our cardiac rhythm training in nursing school was very, very, did I say very limited compared to what I went through in paramedic school. Sure in nursing school we are taught the basic principles of common rhythms like SR, V-Tach, V-fib, A-fib/A-flutter, ect. But what about MAT, A tach, PMT, non-conducted PACs, 12 lead interpretation (I do not mean the doc-in-the-box interpretation included at the top of the printed EKG), Juntional Tach, in depth training on A-V blocks. My education as a paramedic was superior in this aspect. One can argue what about lab values, checking for dilation on an OB patient, acid base balance, antibiotics, microbiology, yada yada yada. Thanks for asking. How many nurses actually get to check for cervix dilation other than those that birth babies- how many can remember what a 7 feels like compared to a 10? Lab values- at our facility reference values are printed on the same sheet that the results are printed. Microbiology? Well truthfully I don't remember much from that required prerequisite to nursing school, so I guess I never had much use for it. An intelligent monkey can be taught to hang antibiotics with the use of an IV pump. So I don't think of paramedic school as training. It is education. As a matter of fact, our medical director of my paramedic school actually went through our curriculum and stated "This is the 3rd year of medical school". How many physicians have said that regarding the "education" of nurses? Really if this has happened I would like to hear about it. And this is just my personal experience, but I have met more incompetent experienced RN's than incompetent new grad paramedics. I have been through both. The NREMT-P test is much more difficult than the NCLEX. NCLEX is more of a quiz.

And lastly, I would like to pay my solemn respect for ancillary staff that assist us RN's and making our job a complete circle of care. CNAs you have no idea how much I respect you. You know the patients. You are an invaluable set of eyes and ears to me. You see the slightest changes from baseline of a patient. I want to sincerely apologize for the other RN's that treat you as if all you know is how to wipe a butt, or empty a Foley catheter. Maybe one day when all the CNAs on your unit get blue flu, and the nurse must get out of the satellite nursing station and take their own vitals, and give all 7 of their patients a bath, they will have the same respect for you. (not to give anyone ideas.) To the unit clerks: I wish I possessed your knowledge on entering orders into the computer, or who to call when my patient needs a hepabilliary scan. Thank you for your job well done. To the cafeteria worker: what a blessing to see a smiling face when all has gone to hell, and I get a 10 minute break. To the supply clerk: I greatly appreciate you speediness when you get my X-large latex free gloves to my floor right after my c-diff patient has a BM the size of Texas. Nursing students: don't let these high minded individuals give you reason to become the same way. I understand that someday you may be hanging a lido drip on me or my family. Don't let these RN's give you any hell for asking questions to educate yourselves. Field medics: If I am in a car accident and the RN in the car behind me want to help, please have them block traffic. They are not in their controlled environment with a specific order written for a specific patient, so they probably don't know what they are doing. LPN's I believe you are the better nurses. Nothing heals like a caring touch- yes human contact- not an automated blood pressure cuff activated from the station. You have obtained a huge amount of knowledge. If I or any other RN's is doing something detrimental to a patient, stop them, don't put up with this higherarchy BS that they have taught themselves.

RN's get over yourselves! You are not God's gift to modern medicine! Without the full circle of staff, we could not provide patients with any type of continuum of care. (I do understand there are more like me, so this is not to include everybody. But those that needed the previous statement- you know who you are.)

I know there are some very appreciative, competent RN's out there. I'm sorry if I have offended you this was not my intention. I wanted to try to explain the whole circle of care from pre-hospital to discharge nurse. Are there any suggestions on how we can correct these problems?

Keith Smith, NREMT-P, RN

Featured Replies

op said that the rns put down others because of the level of education

and in the next breath puts his 'partner' due her lack of education which was beneath his

i would really like to see her opinion of the 'partnership'

Originally Posted by medicrnguy viewpost.gif

Sorry, maybe I did come off a bit harsh, I just get sick of having RN's put others down due to educational prejudice.

Holey buckets, man...wake up ! Aren't you are an RN too? Way too much countertransference from the old job!

Actually I was never a monitor tech. I have some friends that work in there though.

So you're telling us all about incompetent RNs based on whose observations? These friends? Or your own?

I have received a lot of criticism of my opinion, but I asked for suggestions. Everyone does have the right to an opinion whether you agree with it or not. I figured if I got all this out in an open forum, those that do practice nursing the way I described can perhaps change their behavior and save a couple of lives in the process. It seems many of you who practice nursing the complete opposite as I have described, got offended. If you don't act like this why take it personal?

I'm not offended. All I know is, if I had colleagues who behaved like that, I'd have reported it. You never told us whether or not you reported the problems and you never told us what happened when/if you did report the problems, whether you're still working in that situation or not.

I have a problem believing that your post was trying to solve a problem. As an RN. you should've taken it up the chain of command on behalf of the patients. I would've been writing the incidents up to Risk Management until my fingers fell off.

Did you do anything at all to make sure that this problem doesn't happen again?

I'm not offended at all by the OP's post. I think it says a lot about his story and personal experiences.

I know that I take suggestions from others very seriously. Especially when they know more than I.

I have also worked many, many nights with no CNA and no clerk. I know how to give all my pt's bed baths and order all their tests too!;)

  • Author
So you're telling us all about incompetent RNs based on whose observations? These friends? Or your own?

I'm not offended. All I know is, if I had colleagues who behaved like that, I'd have reported it. You never told us whether or not you reported the problems and you never told us what happened when/if you did report the problems, whether you're still working in that situation or not.

I have a problem believing that your post was trying to solve a problem. As an RN. you should've taken it up the chain of command on behalf of the patients. I would've been writing the incidents up to Risk Management until my fingers fell off.

Did you do anything at all to make sure that this problem doesn't happen again?

All three of these incidents happened within the last year. It's ironic that all of these incidents happened on the same unit. Impovement reports were sent to risk management. The way I understand it is that prior to sending the reports, the manager has to make a statement of how he/she will insure that this will never happen again. If it is acceptable to Risk Management, then nothing more is done, not even a follow up. I believe all three incidents could have been prevented with some cooperation with other ancillary services.

All three of these incidents happened within the last year. It's ironic that all of these incidents happened on the same unit. Impovement reports were sent to risk management. The way I understand it is that prior to sending the reports, the manager has to make a statement of how he/she will insure that this will never happen again. If it is acceptable to Risk Management, then nothing more is done, not even a follow up. I believe all three incidents could have been prevented with some cooperation with other ancillary services.

I'm sure Risk Management would appreciate hearing what you have to say about the situation.

But saying that it's "ironic" that these incidents all happened on the same unit is almost the same as saying that there's no connection between the nurses' ignorance of what constituted an emergency and that's not what you said in your first post at all.

What you want here is for RM to connect the dots and realize that these nurses are apparently lacking in training, if that's what you really mean by "incompetence," and it's costing lives.

After all, RM's goal is to minimize errors, especially those that lead to sentinel events such as you've described. Again, I would be using these cases to illustrate the nurses' need for further training and pushing for more education.

Also, you allude that the incidents could've been prevented by having help from "other ancillary services." As in which ancillary services? How could they have helped?

Only the RN has the power to call the doc and in all of the cases you cite, the docs would've been notified immediately and a Rapid Response would've been called had any of them happened on my tele unit.

P.S. All of those incidents are why the nurses at our hospital fight having remote tele tooth and nail. We want to be able to look at the monitors ourselves, not just have the rhythms called to us from 3 floors away.

Oh and one more thing. In your second scenario, you have the nurse turning UP the lido on what is obviously a contraindication for the med. Never could've happened on our unit. We don't titrate.

That's one reason why. :)

I'm wondering why the OP became an RN ?

Uh, because despite the enormous amount of responsibility that a field medic has, he gets paid peanuts for all of his time and training. It's a wonder why anyone would want to put themselves through the trouble if they knew the economics of it all. I certainly wouldn't do it again.

I think it was just a venomous vent on the OPs part. Some people felt the sting more than others, perhaps because it generalized some RNs into an incompetent group of people who couldn't find their behinds with both hands and a road map. Don't take offense if it doesn't apply to you, it's simple. I'm certain we can all bring up situations in our past when incompetence reigned supreme, and common sense was an afterthought. And it truly doesn't matter whether the OP was posting about RNs or EMTs or dog catchers, this is HIS experience...not ours.

Regardless, the OP is entitled to his opinions, and I respect that. We don't know what the OP has been through. Extremely biased? I think not. The OP is an RN, after all. And he's not a new RN, either. Perhaps some of you would feel the same way he did if you were a family member of one of the afforementioned patients? I'm sure of it. What's the saying? Don't judge me unless you've walked a mile in my shoes? This applies on both sides of the dime. Food for thought.

vamedic4 ;)

Don't take offense if it doesn't apply to you, it's simple.

Sorry, if I came on a paramedic's board, and threw up a long winded, hateful post about medics and listed reasons why I am better than them, then you had better believe that people will be offended.

I dont' buy the whole-don't worry about it if it's not about you crap. The OP's post was nonsense, and probably mostly made up in an effort to stir up resentment.

Oh, and just because he put up a 'name' and 'credentials' after it, doesn't mean he's either or both. Remember, this is an anonymous website.

Still sticking by my original post-this guy's a troll.

I was a FF/Paramedic before I became an RN and I took a pay cut.....

OK, true story that happened when I worked on Thursday. I was in the ED and had a pt come in because his defibrillator fired. At 2314 the tech room called to tell me that the pt's defibrillator had fired again. I checked the time frame that they were referencing, saw something different, odd even, and then went in to talk to the pt. He stated that no, he didn't feel the pacer fire. I reviewed the strip and the situation with a more seasoned nurse. We decided it wasn't anything to report to the doc.

A couple of hours later, I took the patient up to his room and was in the process of disconnecting the monitor leads. When I got to the red lead, the electrode was not on the lower left side of his chest. I followed the wire and found that the wire and electrode were in his pants. I gave a gentle pull on the lead and met resistance. Since he was getting into bed anyhow, he took off his jeans. The electrode and wire were in his underpants and the electrode was attached to his member!

Apparently, it wasn't his defibrillator that fired earlier. Somehow, when he was going to the bathroom, things got rearranged. I still am chuckling about it. The nurse I reviewed the strip with passed pop through her nose when I told her.

My question to the OP is, do you know all sides of what happened in your examples? Maybe the nurses weren't incompetent, just inexperienced and relying on the advice of a seasoned nurse. Maybe they thought they were doing the right thing. Maybe in the past, the monitor room people have not been that accurate with their interpretations. Don't judge the nurses, help them overcome their knowledge deficit.

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