Hotline backfire
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I am an RN; I employ 12 CNA's. One NA alledgedly asked another NA to get her methamphetamine and also alledgedly was verbally abusive to a geriatric resident. It was reported to me by the accuser. It spread like wildfire amongst the 12. I called the Hotline, as we are all mandatory reporters. I got a letter in the mail from the NCQAC alledging unprofessional conduct on my part. Their bases was that if I was overseeing the caregivers this would not have happened. This caregiver who alledgedly did these things worked for me for 2 and 1/2 years and I never suspected her of drug use or abuse of any resident. My investigation turned up nothing but the accusers statement. I am baffled by this turnaround. I cannot control what the caregivers say to each other and I cannot control allegations, true or false. I need help! What should my response be to the accusation against me? This is really going to make it tough for me to call the Hotline again.