Any Tips???

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I'm interviewing for a unit secretary/monitor tech position at our local hospital on Monday! I'm really excited but nervous at the same time. It is on a telemetry floor. I'm currently an RN student and I really would love this job to get my foot in the door. Any tips on what to be prepared for during the interview? I'm sure slot of it would be dealing with customer service questions right? Any advice is greatly appreciated! Thanks!:yeah:

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Eager without looking desperate, professional clothing, good breath, neat fingernails, proper grammar/punctuation (post was good :)), good posture, ANYTHING that will "sell" you as the best candidate. :)

As far as customer service :banghead: I'm not the best on that one, AT ALL :D I send my Press Ganey surveys back with comments (and no questions answered) along the lines of : "Press Ganey is compromising health care by turning nurses into concierge industry minions"

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Specializes in Certified Med/Surg tele, and other stuff.

They might ask you how you would handle a rude family member on the phone or in person.

Good luck!

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Specializes in ER, progressive care.
I send my Press Ganey surveys back with comments (and no questions answered) along the lines of : "Press Ganey is compromising health care by turning nurses into concierge industry minions"

:yeah:

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Do you feel like you are able to read telemetry? Are you aware of the physiological affect that is happening to the patient? How would you notify the nurse of of this episode?

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