I have been a RN for about 12 & 1/2 years. I have a background in critical care for both adult & peds as well as background in PACU/SPU. I recently obtained my BSN as well as hold a BSW. I had an interview with Atena for case management . I left feeling unsure of the interview. The questions seemed redundant & wasn't sure of what they were looking for. I am ready to get out of beside nursing. Can anyone give me some insight as to what are insurance companies looking for during the interviewing process & how long do they usually let you know how you did?

Could you perhaps call in a few days to inquire when they think they may let prospective employees know the results of the interview process?

and sending a thank-you note might be a good idea too.

Good luck to you!

deleted, sorry wrote on wrong topic, but still, I had interviews with 3 insurances, all had at least 2nd interviews, and really drilled you down with questions. I didn't get the position, but well worth the experience. I will try again maybe 1-2 yrs later while I learn from my new job. Good luck.

I just got my rejection email. I am really interested in pursuing a path in insurance but do not know what I did wrong. I have a critical care background & have been a nurse for 12 years. I also have my BSN & BSW. Can anyone tell me how to land a job? How can I get better prepared for another interview.... That's if they ever interview me again. í ½í¸•

I just got my rejection email. I am really interested in pursuing a path in insurance but do not know what I did wrong. I have a critical care background & have been a nurse for 12 years. I also have my BSN & BSW. Can anyone tell me how to land a job? How can I get better prepared for another interview.... That's if they ever interview me again. ��

oh darn! Sorry to hear that, you got rejection mails? I didn't even get that haha. I had interviews with 3 different insurance companies, and they all were probably the HARDEST interviews I ever had, of course, everyone wants cm including myself, and generally all the case managers I talk to or the ones on this board love their jobs compared to the bedside, so it is true that good things are hard to come by, and I'm sure they have ample number of candidates to choose from.

From my experience with these 3 interviews, they all had at least 2nd interviews, if not 3rd, very competitive, so naturally, their questions were more extensive and situational. they asked me a lot of "tell me the time when-----how did you resolve it", you can pretty much guess they asked me these situational questions under all sorts of circumstances. I did quite a bit of research into cm position itself, so that helps a lot too. They are goal oriented, outcome oriented, and also somewhat customer service oriented. They also throw some curve ball questions like "how did you make new suggestions to the department?" and I had nothing to tell them. It is so different than bedside nursing, so naturally would be new to us, but I am going to try again maybe 1-2 yrs after I learn more in my new job (not insurance). I'm surprised you didn't get the position with your experience, but I applied to maybe 25+ positions and got at least 8-10 call backs, phone screens and such, so just keep applying, search tips on this forum and I see higher hopes in you getting this. We'll land on this awesome field. All good things take hard work!!

First of all, it's AETNA. Hopefully , this was a typo and you knew the name of the company.

I had an interview with them at a job fair. The interviewer was not clear as to the position I was interviewing for.

You must know the job description inside and out.

The bigger the company, the harder it is to get your foot in the door.You may want to consider United Health Group. MANY hoops, but the online hiring process is easy to use. The big boys demand previous case management experience.

Start your CM job search at a local level. I broke the barrier working through an agency.

Thank you for the advice. I will try that. I also have done some more research in regards to this position , it seems that most companies also want you to have some home care experience. If I do have an opportunity to interview with an insurance company i hope this experience will have me better prepared.

I didn't realize I made a typo.... But thanks for pointing it out.

I'm in the exact same boat as you, well actually you have more experience than I do in some ways. I've been a nurse for over 12 years as well. I started out in a peds clinic, then moved to a postpartum unit where I was cross-trained into the Special Care Nursery. I did pool home visiting during that time as well, again with peds. I then moved into a level III NICU. During this time I also obtained my BSN and then MSN degrees. Now, with my educational goals complete, I set my eyes on Case Management to ride out the rest of my career doing. I have had a few interviews with no results. I feel as though I'm in a catch-22 of sorts. Not qualified for the CM jobs that relate to my background, and not qualified for the CM jobs that would be considered more "entry-level" since I've not really worked with adults, outside of new mothers, since nursing school. Sadly, my state doesn't appear to have any nearby inpatient CMs requiring my background (or they're all filled so I never see any).

I'm thinking my reply isn't very helpful to you except I'd tell you to keep trying and look towards every interview as a learning moment. When answering questions, use the STAR method (situation, task, action, result) to answer them (helpful advice I received from another poster on here).

Hope that helps a little!