So my fiance and I are new CNA's. When we were in training, our CNA instructor told us that anyone can call the state at anytime and file a complaint against a CNA, and that even if that complaint is groundless, it will go on that CNA's record for seven years or something, and she said that no one will hire a CNA with a complaint on their record, even if there was no basis for the complaint. This scares me because working with people with dementia means they can sometimes be confused or think they've been wronged when they haven't. If a family member takes them seriously, couldn't a complaint be made against a CNA when that CNA is not at fault? Also, couldn't someone make a complaint just to be spiteful? So I want to know, is it true that the complaint stays on your record even if an investigation finds no wrong-doing?
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So my fiance and I are new CNA's. When we were in training, our CNA instructor told us that anyone can call the state at anytime and file a complaint against a CNA, and that even if that complaint is groundless, it will go on that CNA's record for seven years or something, and she said that no one will hire a CNA with a complaint on their record, even if there was no basis for the complaint. This scares me because working with people with dementia means they can sometimes be confused or think they've been wronged when they haven't. If a family member takes them seriously, couldn't a complaint be made against a CNA when that CNA is not at fault? Also, couldn't someone make a complaint just to be spiteful? So I want to know, is it true that the complaint stays on your record even if an investigation finds no wrong-doing?