1) You will never have an itch on your nose until you are elbow deep in code brown. 2) Set your relief up for success by giving a full and accurate report. 3) Treat your CNAs, Techs, and LPNs with respect and they will have your back. 4) If something is gonna go wrong, it's gonna happen at Shift-Change. 5) Karma! Don't dump tasks on your relief, because it always comes back to you.