firstly, u need to remember that you cannot control there responses or actions - the only thing u can control is how u respond to them...be it their critisism or there work. Secondly, give people a higher regard then your opinion - that doesn't mean compromising on a patient care issue....it means giving a little when u can. Thirdly, give them the benefit of the doubt!. Forth, remember that the attitude with which u view your colleagues will determine to a large extent your perception of how they feel about you!..Finally...Dont get defensive - if your right thats ok - if your not just admit it, apologise and move on (there is still no such thing as a perfect nurse!!), make any conflict a learning experience...also remember that it is not them rather US - u are one of them - i.e. the same team...hopefully moving together for mutual advantage... BE RELIABLE, APPROACHABLE, REASSURING / AFFIRMING / ENCOURAGING, RESOURCEFUL, ROLE MODEL...most of all congratulations on the great job u are doing in what is a difficult situation...I hope this all helps Scott