***I became a nurse to help heal people, and that is all I care about - healing people. I do NOT give a rat's behind if anyone thinks I give good customer service. I do NOT strive for 5! I DO strive to keep your butt alive. Nothing else matters to me. Dr. Gregory House is my hero (even if he is a rude jerk to nurses).***
I want to believe you weren't flaming me, and that you meant what you said about not agreeing with the nurses as maids idea, but you didn't really convince me after you listed all of your demands (yeah, this ignorant woman thinks she has the right to demand that I become a freaking vegetarian four times a week, that I wear special indoor shoes in her house, and that I wear a specific outfit). You do see nurses as servants who deserve no respect and are lucky to have jobs. That's so wrong. Patients and their parents may be "clients" or "customers" to the agencies, but they are PATIENTS to the nurses. You don't tell us what to do. No one tells us what to do. If you could tell me what to do, I wouldn't need malpractice insurance. I make my own decisions.
First of all, I have had wonderful families that I would go to the ends of the Earth to help, and I have done special things for them, because they appreciated me and didn't expect it. This was the first night with this family and she talked to me like you would a new maid on her first shift. My agency DOES NOT have a policy allowing (let alone forcing) nurses to do housework, yet this mother started the conversation by saying "This is the laundry room. When you do her laundry..." NO, MA'AM! She has not yet impressed me with how much she cares about her child and appreciates the help she ignorantly complained the state took too long in giving her (especially since she and her husband are well-paid healthcare professionals themselves who obviously think very little of nurses). I do nothing special for anyone who expects/demands it, and certainly never before they EARN it! Being rude and condescending to me on my first shift will not make me care how tired this woman is after partying with her friends all night while her husband oriented me to the case and I took care of her kid (yep, she came in after 11pm so she could talk down to me). Furthermore, this child does not really need a nurse at all in my opinion (there seems to be a lot of that going around at my agency), and I'm angry that Medicaid is paying for this case just so the parents can get out of parenting (because like I said, the parents are AFFLUENT). The parents are affluent, and the kid doesn't need a nurse all night. I'm not cleaning jack crap! Everyone is making money but me, and I'm not gonna bend over and take it like that!
You might actually deserve the special care your nurses give (and if you do, then I would probably bend over backwards to help you around the house, too), but unfortunately, you also use an agency that should be destroyed for abusing and exploiting nurses to satisfy their greed. Who knows? Maybe you live in a backwards state that still thinks women are their husbands' property, too. Something is wrong where you live! NO ONE, no matter how sick their kid is, deserves to expect or demand free housekeeping services paid for by tax payers. Maybe we abused nurses should expose this crap to the media and see how long that garbage keeps going on. Why is it that people on welfare (sorry, that includes Medicaid and disability because very few people actually deserve it, most are scam artists) get to live better than people who work their butts off with no benefits and sub-par pay, AND apparently get to tell others what to do? When the tax payers are footing the bill, you don't get to demand ANYTHING! How dare someone getting assistance paid for with MY TAXES judge me and what I will or will not be expected to do (especially when that is DEGRADING to anyone with my education and experience)?
Are you seriously implying that I'm lazy because I won't do a high school drop-out's job? Because if you are, HOW DARE YOU?! I graduated from college! I have a BSN. Does anyone even know what nurses really do since the 1950s ended?! It has NOTHING to do with cleaning or being subservient to ANYONE! I don't do chores. I will clean the heck out of any medical equipment - no problem! I have NO problem washing bottles, syringes, suction canisters, trachs, any equipment the kid has, because that's something you need training for to avoid contamination. I will happily empty the trash in the child's room at the end of the shift and as needed. I'm a night nurse (who is really sick of people thinking day nurses work harder than we do - you freaking stay up all night and have no backup or any breaks at all - see how long you survive that with a smile and a chipper can-do attitude), and I don't use anything in the patients' homes. I bring my own sandwich and soda, and I take my garbage home with me (if I find time to eat; many mornings that sandwich goes right back home with me, because something ALWAYS happens to screw me right out of any kind of a break). Do you work 12 to 14 hour shifts with no break, sometimes even to go to the bathroom, always having to triple check everything you do to avoid killing the patient or losing your hard-earned license? Of course not, because as a nurse, I'm just a servant and you're better than me. I never use the parents' plates, cups, or utensils. I don't make a mess, but if I did, I would clean up my mess.
The day nurses you have are nicer than the ones I've worked with. The ones I work with like to make sure that ALL maintenance things, stocking, cleaning, changing, etc. is left for the night nurses. Who has time to keep the kid from dying, do all the busy work no one else wants to do, and do laundry/clean the house? Keep the kid from dying, you say? Why yes, that is why we're there. Nothing else matters but keeping the kid from dying! NOTHING!
No one would ever ask a physician to do their kid's laundry! Why, oh WHY do people think that nurses are some low life servants who will do demeaning and degrading things? We are physicians' PEERS! I was educated to heal and save people, use nursing judgement - not clean! That parents are rude enough to expect that is ridiculous!
My mother is sick and bed ridden, but I manage to work and take care of her, and no one supplies me with a nurse to help nor a maid to clean up after her for me (and I would kill for that). She has been to the point where she wanders around filthy and naked, and doesn't know who I am. I'm single, and I can't afford to hire a nurse or put her in a home. I get paid crap to be degraded - I've been sexually assaulted and treated like I'm less than human. No benefits. You expect me to feel sorry for the agency for having to suck up to obnoxious parents who are bilking tax payers, just so they can make their money while screwing the nurses over? Not gonna happen! Do people really still think that nurses are servants and prostitutes? Come on! Who the hell do these parents think they are, and how DARE they think people should feel sorry for them or agree that they deserve to demand that someone else take care of THEIR parental responsibilities?! What idiot decided that family centered care means the parents can shirk all of their responsibilities and treat highly educated healthcare professionals like servants? NURSING IS A PROFESSION, NOT A TRADE! When you drop your laundry off at your doctor's office, or your accountant's office, and they don't throw you out on your butt for thinking they should personally do your laundry for you, come back and tell me how lazy and disrespectful I am. I am NOT subservient to my patient's parents. I don't OWE them respect or have to do ANYTHING they say!