Hi blackcat,the reason the loving and kind nurses have trouble are they have not earned the respect of the inmates.You have to be fair,firm, and consistant with them and then the staff and the inmates will respect you. I have more problems with the officers atempting to play doctor and try to diagnosis inmates and then send them down to me. I had one inmate who came down at 1am with a headache and when I explained to him this was not a medical emergency and he should put in a medical request slip for otc apap he said," ..but the officer said I might have an anuerysm." Of course I called that officer and explained,I really doubted he had a medical degree and even if he did he wasn't hired to practice medicine here. I was sooo mad!