I do hope the nurses are trying to encourage the mom to visit more and feel welcome there. I am lucky to work in an NICU that has family centered care and the parents can room in with their child and participate in cares as much as they can. But we do still have similar situtations to this one. Is there a social worker for the unit that will talk with her and try to uncover what the problem is. Maybe she is scared or in denial or whatever, there needs to be an intervention for the babie's sake. It is hard enough on a young mother to take a healthy newborn home. Is there a young parents network type of group you can contact. I hope you can help her, I know this puts alot on your shoulders but from your letter it seems your are the only one seeing all sides of the situtation. Do it for the baby, She needs a gaurdian angel. Good Luck