Hi eveybody, here are my experiences of being shouted at during my 10+ years of clinical experience. I have been yelled at by a junior doctor at A&E, just because I handed over a new case to her ( I was triaging patients at the time). My first reaction was to think if her shouting at me was in anyway in the patient's interest. In an emergency situation this could hold some value. Still I immidiately realized that she was just shouting because instead of seeing the patient she was supposed to see, she wanted to attend to one of her friends who just came in at the A&E. All I had to do was reply in a calm but loud manner. Dr x, you are seeing Mr. xx and not your friend. Out patient clinic operates tomorrow, and I am not your clerk you know. My advice is this: When you are 100% you are wright, stand your ground and make people aware of what is happening. without gossiping about it later. Conflicts should resolve idealy on the spot, because after all within the hospital there is only room for one person's interest: the patient.