HIPAA - where you least expect it

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Specializes in retired LTC.

Ran into a different variation of the old HIPAA thread.

Was trying to set up a new pharmacy account with delivery service for myself. I already have grocery delivery services with the same company (they have the in-house pharmacy). I was willing to coordinate my prescription refills' timing with my grocery ordering just to save the driving time/extra delivery drivers. (I'm house-bound stuck for a while.)

A pharmacist explained that they can't do it that way. They have to have separate drivers as the pharmacy drivers do HIPAA training. Who'd thunk it?!?!? It makes sense and I was impressed.

Just thought I'd comment on the long reach of HIPAA - where you least expect I!

So why can't the pharmacy person bring the groceries? Or maybe even though they are the same company, the products come from different locations?

If it's a chain store/pharmacy (likely it is as they offer delivery), they may have a central pharmacy elsewhere that prepares and delivers scheduled refills. That's how my pharmacy does it. If I call in a refill, it comes from the central pharmacy. If I forget and run out, I go to my pharmacy location and they'll refill it there.

Specializes in Emergency, Telemetry, Transplant.

Good for them. I find this a bit surprising though considering that at the grocery stores around here the pharmacies seem like they have never heard of HIPAA.

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