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Discussion

Help! New EMR System

Hello,

I am in need of some help! We are going through the process of selecting a new EMR system for our Hospice and Home Health company. So far we have looked at Kinnser, Home Care Home Base and Healthwyse.

I would like to know if anyone has good/bad experience with any of these or if there is another program out there that we should be looking at.

This process has become more daunting that I ever envisioned.

Thanks in advance!

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    Please, do NOT pick HCHB. I feel that it isn't very user friendly for hospice- it was originally developed for homecare and then formatted for hospice use. Trust me, you can tell. It also made about 3x more work for our office staff due to the "back office." While I haven't used any other EMRs in hospice, I know there has to be something better out there than this.

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    • Author

    Good to know, thank you for your insight. It's so difficult to choose something that you haven't actually used with real patients.

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    My company also uses HCHB. If you work from a desk/laptop it's not so bad. However if you work out in the field I would have to agree it isn't very user friendly.

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    Which system do you use? Thank you.

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    I used HCHB during a 13 week travel assignment. We charted on... smartphones. (!!) I did a LOT of dictating, and actually liked only carrying one device. I have also used McKesson (which is cumbersome, but useable) and Solutions (no place to do a narrative note within your visit.) Of the three, I think I liked HCHB the best r/t carrying only one small device and dictating my narrative notes.

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    My company uses HospiceSoft by Optima Healthcare Solutions. While it offers lots of space for narrative descriptions, it can be labor intensive at times.

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    I'm using HCHB on my phone. Android Samsung Note 5. I find it works very well. I love having everything I need on one device. It did take getting used to , but I have no major complaints.

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    We use HCHB also on a Samsung Tablet .we use it to chart ,order supplies,do orders,etc .

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