Failed Test

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Today I took the certification test to be a CNA. I was unreasonably failed for "not rinsing my hands" (which I DEFINITELY did) in the handwashing skill portion. My partner, however, got away with incorrectly positioning the bedpan, failing to remove the siderail, and not providing privacy. My case sounds bad enough as it is-- a failed student upset because her partner did better than her. It feels so unjust that the test administrator could so easily fail me for a small error that I know I did not commit. Side note: every other skill test (modified bed bath, catheter, respirations, PROM knee) was perfect.

What do I do? I tried to file a complaint but I kept getting redirected. I can't afford to retake the skills test. I talked to the woman who tested me but was refused help.

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I'd talk with the company who admin your test. Most of the time it's person vue. Call them and see if you can challenge the test. If you took it at a college I would possibly talk with the dean.

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Specializes in Critical Care Transport, Cardiac ICU, Rapid.

It's not unreasonable, plenty of people fail on hand washing. Not sure about your state or if it's the norm everywhere but handwashing is the first skill for a reason. Not sure how they wouldn't have caught younot rinsing your hands since they watch you like a hawk on the state test but it's always better to excessively wash (I was just able to verbalize hand washing) then to not at all

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