Bad nurse?

I'm my experience patients' families who are in the medical field (not all, but a lot) can be very critical. They watch you like a hawk, sometimes try to tell you how to do your job, can be very demanding...it's very intimidating to say the least. I had a patient whose mother was a nurse...she called me at 3an demanding that I give her daughter a sleeping pill. I tried to tell her I already gave her something for sleep that the Dr ordered and she yelled at me that it wasn't working and to call the Dr to get something else NOW! Our policy says we can't give sleep aids after 2am but she wouldn't listen and continued to scream at me. I finally gave the phone to my charge nurse since I'm also a new grad and was pretty shaken up by it. I also had a patient whose daughter was a veterinarian and was trying to tell me how to do my job. Ugh.

Try not to let it bother you and just do your job the best you can. That's what I've been told anyway. You're not a bad nurse...don't let them get to you. Sorry this happened to you but I think it happens to everyone at some point.

You've been doing this less than 6 months and you post clearly suggests that you care about your competence. There is no way you could possibly be a "bad nurse." You are a new nurse. You may be making mistakes, you may not be doing the correct assessment, but that happens. It is also possible that this family was being too hard on you. IMO here's what you should do.

1. Take a hard look at your practice, if there is validity to what was said, or if you identify a place for improvement, make a plan and improve.

2. Take the criticism, use it for good then shrug it off. Don't dwell, don't let it hurt your feelings and don't let it discourage you.

3. Remember this when you join the experienced nurse society and let it guide your actions. There are good ways to give feedback and bad ways.

Keep your chin up, it gets better.

Thanks, I am trying to use it for good, it's just hard not to think that I'm just always going to be one of "those" nurses, a mediocre, not-on-top-of-it nurse. I really don't want to be that.

Thanks I am trying to use it for good, it's just hard not to think that I'm just always going to be one of "those" nurses, a mediocre, not-on-top-of-it nurse. I really don't want to be that.[/quote']

Give yourself some time. No one is a master at four months, you have barely dipped a toe! Obviously, no one here can comment on your competence, if you are truly concerned maybe you could ask for a mentor on your unit (or find your own informal mentor). I think if you look back on this post in a year, you will be amazed by how far you have travelled.

Best of luck!

Neldavi,

If you were a mediocre nurse, you wouldn't have even made this post - you would have just blown off the patient/family concerns and not engaged in any self-reflection to figure out what you could be doing better.

You're on track to become a great nurse.

I would take the criticisms from family members with a grain of salt. Many people come in claiming to be nurses, and then you later find out they WERE nurses 20 years ago, or are actually CNA students or something like that. Or are psych nurses trying to make waves on a med-surg floor. If your bosses are telling you that you are doing good work, then that seems to hold more weight than a few family members. Because seriously, barring some GROSS misconduct, breaking sterile procedure, telling off a patient, complete neglect...a REAL nurse would rarely criticize for stupidities.