Just came from UDS site. Many people were taken ahead of me. (I had appt). Then the tech didnt press split screen so I wouldnt take single spec cup from her. I just stated its split. She said there wasnt an option. I showed her where it was so she snapped up papers and my license and went to other room. It was taking some time and 2 other techs asked if I hsd been helped. I told them the desk and the first tech came back and minimized computer screen while I stood there. A few minutes later she came in and reopened it and clicked what I had shown her. Finally to the urine, she didnt put blue in toilet and when I came out and handed her my urine she put in split cups then instructed me to go back to toilet and pour out the rest. I did but now realize she hadnt sealed the cups. I came back and proceeded to wash my hands and she reprimanded me because she didnt say to. So I signed and touched all her stuff without washing. She put paperwork on another counter for me to initial. I said thank you and she started singing ignoring me. I am so steamed. I spent an hour and a half on a 5-10 minute process. Not to mention chain of custody wasnt exactly to code...i am a patient and a customer. I have never had a patient discard their own specimen left overs. Would you get over it or ???
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Just came from UDS site. Many people were taken ahead of me. (I had appt). Then the tech didnt press split screen so I wouldnt take single spec cup from her. I just stated its split. She said there wasnt an option. I showed her where it was so she snapped up papers and my license and went to other room. It was taking some time and 2 other techs asked if I hsd been helped. I told them the desk and the first tech came back and minimized computer screen while I stood there. A few minutes later she came in and reopened it and clicked what I had shown her. Finally to the urine, she didnt put blue in toilet and when I came out and handed her my urine she put in split cups then instructed me to go back to toilet and pour out the rest. I did but now realize she hadnt sealed the cups. I came back and proceeded to wash my hands and she reprimanded me because she didnt say to. So I signed and touched all her stuff without washing. She put paperwork on another counter for me to initial. I said thank you and she started singing ignoring me. I am so steamed. I spent an hour and a half on a 5-10 minute process. Not to mention chain of custody wasnt exactly to code...i am a patient and a customer. I have never had a patient discard their own specimen left overs. Would you get over it or ???