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Discussion

Provider not found

I got my license as a pmhnp In feb 2019 past boards and got DEA around September 2019. It’s now February 2020 I just finished credentialing with the insurance companies but Every time I send a prescription to the pharmacy it says “provider not found” on there end. Has anyone had this problem before? How did you resolve it? Look forward to your guidance. I’m practicing in the state of Georgia.

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    I've been an NP for 14 years (all in the same place) and Optum Rx mail order still says they can't find me or my collaborating physician!!! Not all of the time, but at least 5 or 6 times a week.

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    Do you have an NPI number? This is how they look you up and/or with your DEA.

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    Yes! I have an NPI and DEA. I got it resolved with one of the major pharmacies and will continue to work with the others to hopefully resolve this issue in the near future.

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