Edit: I may have misunderstood your post: you say the physician has ordered the patient to go to the hospital? Could the patient be refusing care/transport and the EMT/Paramedics be refusing a kidnapping? From the other side, I am a Paramedic with both a 911 service, and an interfacility service. 1)What is the destination? 2)Is it a 911 service, or a transport service? 3)EMT's or Paramedics? Do you know the difference? (I mean this seriously, not to be abrasive or disrespectful) 4)Is the report you give complete, accurate, and professional? 5)Is the patient clean? 1)destination: I am not taking a sick patient to a nursing home. It makes me super angry when someone tries to trick me into doing this by feeding me inaccurate information. 2) 911 personnel do not usually like picking patients up from hospitals. But, we cannot legally refuse any patient, unless our personal safety is at stake. Transport Medics and EMT's signed up to do interfacility, but can refuse a patient sometimes. 3) EMT's (interfacility type) cannot take some patients, such as those on drips. Paramedics have a broader scope, and can take most or all patients, depending on local rules. 4) report/paperwork: if the paperwork is incorrect, I'll just hang out until it is fixed. Dispatch may send me elsewhere in the meantime. If the medicare transport form says that they are bedbound, when they are not, I still take them, but my documentation will reflect what I see, which may affect reimbursement. When I do interfacility, I expect to get a turnover, including a recent set of vitals. Not ones from 14 hours ago. Old vitals will not cause me to refuse, but it will get more scrutiny. Please do not tell me the respirations are 16 if they are 30, etc. 5) cleanliness: I have no way of cleaning BM's, nor can my agency bill for this. If everytime I get a patient from you the sheets are soaked, I will rapidly think less of you. I still take these patients, some of my friends do not. Bottom line: I will take any patient if the destination is an ED, which is where all of my 911 patients go, anyway. I will also take any patient to an ICU. Its the discharges that I may turn down. Or I will re-route them to an ED, for which the accounting types will hate me. Also, be aware that some EMT's and Paramedics have had bad experiences with nurses. I'm certain this goes both ways. I feel like this relationship is repairable and choose to treat everyone with respect and professionalism, and avoid generalising the attitudes of individuals.