1. Treat all co-workers with respect (this means from the CEO to the janitor. Everyone deserves respect regardless of their title) 2. Treat your patients the same way you would want your mother treated. 3. Really listen to your patient. Don't be so rushed that you just go through the motions because you may miss something important. 4. Good documentation can save you later. 5. Build a trustworthy relationship with the doctors, even though some may be arrogant they need you.