Top five things I have learned: 1)It is not as overwhelming as you think as long as you ask for help. 2)I don't have to take it personally if a doctor yells at me. I can choose how I will respond. 3)Sometimes you have to work overtime whether you like it or not. 4)Having done that, it is OK to tell your supervisor that you are so tired that you don't feel safe working another shift and need to go home and sleep. 5)I am the patient's advocate-end of discussion.