Hey! Anna from NRSNG here. Unlike other NCLEX prep programs this program is designed to not only help with NCLEX prep, but also really get to the heart of the material by going over the most crucial information in an easy to understand way. Our method of teaching cuts out a lot of the fluff that nursing school likes to add in. I would recommend looking through the Academy during the trial, really get into the material and see if it is what your looking for. I of course think it is! We have great customer service, when you email you will be responded to with in 14 hrs and we have live chat hours as well! We take pride in providing great customer service. If you do purchase through Amazon, you would need to request a refund through your Amazon account since Amazon took the payment. We work very hard to provide the best and most accurate content, we provide a way to report any errors which we review and make any appropriate changes. Happy Nursing!