tiptip7

Wow. I'm sorry you have to deal with that. I work in a rehab hospital and it can be VERY busy, especially since we are short staffed right now but I work with some great people on the night shift. We have alot of electronic charting to do as well. We have good team work and help each other with the hard and heavy patients. Some of the nurses will even help with cleaning and getting patients dressed IF they have time and the patient is not too time consuming. Even the nurses that don't want to help will if you just ask. We have a "no man left behind" policy(the cna's) so we all try to leave together. I even had two of my coworkers come back inside after leaving to see if I needed help because my car was still there. I said that just to say that what you're dealing with is not like that everywhere. There are some great people in this profession and some bad ones but we are going to run into both. Just hang on and keep looking. If there is a staffing agency near you that hires cna's, maybe you could try that just as some extra work. It will give you an opportunity to go to different facilities and you can decide if you like or not and if it is something you could do on a regular basis. If you don't like it then you don't have to go back, no loss. I also work for an agency and i've been a couple of places that I will never go back to. I went somewhere this weekend and they gave me 25 patients and 18 of them were incontinent. I was like oh heck no, yall won't see me again! But hey, at least I know now lol. Just hang in there. Despite the fact that we are looked down on by SOME, it is a very rewarding profession if you have the right heart and the patients that you help who cannot do for themselves are usually very grateful. Just keep looking. I hope it gets better for you. :)

Lol. Too funny but true

I absolutely agree with you. Why is this the only profession that has to accept abuse? Sounds to me like this lady just wanted a maid/house keeper. If she was able to follow her around the house complaining and insulting her about everything, then seems like she is able to do it herself. Now I know that home health does require some light house cleaning but those who really can't do it themselves would not be following you around while your doing your job, that's just crazy. Yes I would've left the light on but getting mad just because she called her instead of knocking on the door is retarded. Just tell her you prefer she knocks and keep it moving. I've done home health before but if all they want is cleaning and there is not some kind of care involved, then i'm not doing it because I am not a maid. My supervisor was talking about stuff that may need to be added to the care plan if they are requesting something that is not in it. He said "if they want you to go clean out the attic then that's not gonna get added to the care plan because we don't do that." The minute she started the insults I would've called the office and told them I was leaving. In the hospital where I work, we had a patient that was being very beligerant to the nursing staff. He was using profanity, threatening and even scratched one of the nurses on her arm and she started bleeding. They called security, who sat with him until they got his behind out of there for good. He wasn't even there a full 24 hours. Nobody HAS to put up with that foolishness.

Bottom line. Treat your staff the way you want to be treated and you will do fine. The fact that you are even asking for opinions about what would make you a good manager means that you care, which is a plus. Remain humble and you will go far. I work the night shift on my job and my previous supervisor on our shift retired. She was excellent. She didn't hound us, wasn't too good to get on the floor with us and help if needed even though we didn't have to call her often, she let us know what was going on, made sure we had everything we needed and even cooked for us out of the blue. Her replacement, the devil in scrubs. Her main goal since she has been there..look for reasons to write people up, pick at you about things that are out of your control, throw her work on others so that she has more time to harass the staff. She made up a lie on her first night about one of us taking her keys and going to the window and unlocking her car, put the keys back and then going to her car and stealing her credit cards. Everybody knows how these automatic locks work being that by the time somebody got downstairs and outside it would have already locked back, not to mention nobody even knew what kind of car she had. She has even started picking fights with security. She has been fired from everywhere else for this exact behavior and our DON knows it because she worked with her on her previous job but she still hired her because she feeds off confusion. I'm telling you, the lady is psycho. I now get headaches when it's time to go to work.