Here is my latest update. I am SO MAD right now.
I called the admin building number this morning (the number I posted earlier in the thread). I had called this number last week and the lady wouldn't help me at all, said I had to call the call center number, but I figured I would try it again before I gave it up as a lost cause since the call center clearly isn't getting me anywhere. So I called, and the lady did warn me that they aren't supposed to help us when they call (FYI for future callers) but I was super polite and nice and she agreed to help a little. She looked my stuff up and lo and behold, my fingerprints STILL weren't back. There was no note, there wasn't anything saying they had been rejected, they just... weren't there. She said that seemed fishy to her so she promised she would look into it and call me back. She also told me each and every transcript they have recieved... turns out they are missing one. Good to know, wonder how long THAT information has been just sitting there. She said the board sent me a letter last week about the "oral communication" class that everyone has a problem with... well, A) I haven't gotten that letter and B) if they had my last transcript that they're missing, I'm pretty sure there's a class on there that would have satisfied it SO. She said there's nothing to do except have them send the transcript again. All this, and we hang up, and she promises to call me back when she has found out information about my fingerprints.
Much to my surprise, she DOES call me back about two hours later. My fingerprints have cleared, great! Apparently, the problem was that my last name has a hyphen in it and wasn't transmitting properly... and the past three times I have called to check this, no one has bothered to look this information up or even try to help. This could have been cleared up SO MUCH SOONER.
But I digress. Fingerprints are cleared... check. Still waiting on one transcript. Check. But I can get my temporary license now, right? WRONG. She tells me she can't see where I have paid for my temporary license. What? I sent a money order for them in the same envelope as my 2x2 picture and fingerprint hard card, along with a note explaining what the money order was for (there wasn't an option to pay for it online when I paid for everything else, so I HAD to do it this way, and had actually called the call center previously to verify that this is what I should do.) So now I'm PISSED. This whole time I've been thinking "at least I will probably get my temporary license soon" and now they're saying they don't even have that. And I paid for it- so where the hell did my $50 go?! She said she would check with the cashier's office but didn't promise to call back or anything, so here I am once again in limbo, waiting.
I am going to file a complaint RIGHT NOW. So unbelievably frustrated.