1. be friendly with coworkers cause you will need their help, and help others. 2. everyone deserves the same amount of care and dignity regardless of their socioeconomic background, culture, race, etc. 3. sickness affects people in different ways so always keep that in mind when they behave or react in wags that can be frustrating at times. 4. how to be an advocate for others. 5. and lastly, I learned to find my inner strength and patience I never knew I had. 5.