Hi jaqs96! I, myself, am looking into telephonic case management, however, I just don't know where to begin. Also, I have been a nurse for only 3 years with mainly behavioral health background. Can I do case management without the med-surg, etc. experience? I also have an MS in nursing and hope that would be a plus for me. How is the pay with Aetna? Working from home sounds ideal, but is it really? Any info would be helpful right now as I am seriously contemplating leaving bedside nursing with the little experience I have.