CrisNICURN: Thank you so much for taking the time to reply and providing fantastic information. I will take and apply all of your fabulous suggestions! I don't know why it didn't occur to me to volunteer in the NICU and I didn't even know hospitals provided classes! I'm incredibly happy for you that you were given the opportunity to work in the department you love. Hopefully, I can be as fortunate in the near future. Thanks again!