Great replies so far! I worked in LTC for a while and loved it. I worked the 3-11. I found that being nice to your CNA's and not being afraid to dig in and get dirty goes a long way. Always answere a call light if you see it, you never know what you will find! The CNA's are your eyes and ears. I likes to be presant when they did thier report as well. I also tried to do basic cares as often as I could. It can be a very busy shift but I loved it. My favorite times were when I could sit and assist someone with meals or to get ready for bed.