I haven't had any trouble with the MBON. I've talked to Donna Aversa at least two or three times, in person via phone, and once via email. I am applying for an out of state license and they have been very helpful. (Sometimes I've called/emailed a couple times before getting a response). Twice when I have called and left a message I've recieved a call back within 2 hours. Please be patient with the BON--there's not many of them working there and they have a LOT of applications and licenses to process, especially in the months following graduation! :) If you're polite and empathetic to all the stuff they have to deal with (including the thousands of phone calls from anxious nurses), I'm sure they will be more than happy to help you out as soon as they can.