I was 19 years old when my son was stillborn and the nursing staff was awful. They would not look me in the eye or answer my questions. They put a black piece of paper on my door so noone would enter or would be quiet when they walked by. For this reason, I decided, now in my early thirties, to go to nursing school and specialize in L&D to make sure that at least my patients won't have the same horrible experience. I think the situation, though always horrible and difficult to handle, is what you make of it and how you handle it with the patient. Not having been there except as a patient yet, my theory remains to be seen. Good luck. :)