GEPDAR

I am extremely happy with my health care today and I am well aware of the rating sites that are available to each and everyone one of us. See maybe some patients need a "patient orientation" and some do not. When you have spent as much time and money as myself as a patient you enter each admission to the hospital with your eyes just a little more open then the last time. Every nurse is far from perfect and yes criticism will happen but the ultimate excuse "I am so busy" is that just and excuse and many health care workers wear that on there sleeve. The bottom line nurses are paid quite handsome for there education and experience and you hear very little about hospitals laying off nurses, very stable job security so there are many perks that come with being a nurse. Do you think I have never had a conversation with a nurse about them being a nurse? So you fail to realise some nurses are very honest about other lazy or rude nurses, remember majority of my nurses think I am a great patient so they will talk to me and befriend me during stays because I am not one of the ones who drives them nuts and I hardly ever use my call button ethier. My sister and sister-in- law are nurses and I have heard many stories from them the good the bad and the ugly. Many nurses do not deal with life or death on a regular basis in a hospital and the ones who do are paid even more, so to pull that card out is not going to work with me.

1. I have been told most of my life that I am an incredible patient and I do not demand anything from nurses and I have been in and out of hospitals since a child. I am a very independent as a patient. 2. As a adult I have lived in six different states and some very large cities and I have never returned to some hospitals due to the fact of lousy care, so I have taken my business elsewhere. 3. Someone mentioned the nurse (who does roll her eyes and complain how busy they are), well you said it and you know nurses out there are doing that everyday. 4. Starbucks you are correct it is not the employees fault and to your point I have the option to leave because I saw how busy she was, patients as the consumer have no idea how your hospitals runs, how the schedule is made out, UNTIL WE ARE ADDMITTED. The same goes for we have no idea what we will be charged until it is all said and down. We have little to stand on legally to dispute a bill for rude behavior from a health care worker. Usually a generic Dear John/Jane letter is sent with no follow up from the institution. On the flip side patients get survey after survey to fill out about are hospital experiences. 5. Wow the" patient orientation" I am lost for words on that one. Humans will be human and if a selfish demanding person will be a selfish demanding patient, no orientation will fix that. 6. My insurance is quite adequate and I never asked for a private nurse for my every whim. My whim is to be treated with care and respect that is befitting what my insurance is being charged and what my copay is or I will never ever return to that institution again and I will right a letter to the institution and fill out my survey why I will not return. 7. The bottom line some nurses walk around with a chip on there shoulder as do some patients and that chip effects non chip wearing nurses and patients in different ways. 8. Do not get me going on the doctors offices running late with double bookings and the doctor going to the hospital to do rounds and has started his/her practice forty five minutes late for that day. The doctor taking time for medical reps that cut into the the patients time or throws the whole schedule out of whack. Us as the patients should be understanding because everyone is so busy at that office. I have no problem with a doctor running late for an emergency but that is not always the case. 9. I want to apologies to the earlier posters I did not mean to single out anyone or imply that you are in anyway ,shape or form a bad nurse or rude. I just get crazy when I hear how busy you are, trust me when I tell you we are all extremely busy as well out here in the world and we have the suits just caring about the bottom line with not a care in the world how the job gets done.

"Would you rather xxx or xxx? I'm sorry, I have 7 patients" This is where the medical profession goes wrong, who fault is it that you have 7 patients certainly not the patients fault and I suggest you take that up with your employer. Are insurance is paying regardless if you have one patient or thirty. Maybe your employer could stop advertising on every billboard, magazine, or radio spot in your town claiming how there personal care out shines anyone of the hospitals in town. No hospitals are not hotels however it is a competitive business and the patient is the customer, and nurses choose to be nurses and if you can not handle the multi-tasking I suggest you become a junior high school nurse. STOP BLAMING THE PATIENT AND ACTING LIKE YOU ARE ALWAYS DOING THEM A FAVOR, YOU ARE JUST DOING THE JOB YOU SIGNED UP FOR. Doctors and nurses must stop telling the world how busy they are, the whole world is as busy as they are. Are nurses not aware corporate America has been downsizing for the last decade and most are doing the job of three employees? If other profession complained how busy they where to the customer they most likely would be fired. I understand some patients may be more difficult to deal with then others but I also deal with difficult customers everyday and the difficult customers also insure my family eats at night.

In reference to the book "Nurses, Clients and Power" in part I do not think it just means the direction or the empowerment of a patients health. It also means the day to day interactions of any nurse with any patient which would include nurses working in private practice, floor, or a surgical nurse. A great example of a female nurse with a Foley catheter kit walking into the room of a male patient and that patient is embarrassed or even says is there a male nurse who can do this? 1. Usually the patient is never told that he might be getting the Foley. 2. Usually the nurse will just say I have done this a thousand times or I have seen it a thousand times or you have nothing I have not seen before. Classic example of what the book is talking about disregarding the patients feelings in order not to disrupt the routine because the routine of that nurse is more important then the patients feelings. The same goes for a male patient being prepped for surgery. I do understand every nurse is not like that but there are more situations like that then not. Do we all know a nurse like that, do you not think that is a bully tactic?