I work in a cardiology office. I have never worked in any other office, so I don't know if the chaos we have here is normal at other places. Can a patient walk in and tell the receptionist they want to talk to the nurse and the nurses talkes to them then without the receptionist asking what it is even about? How often are patient demographics verified with the patient? How do you deal with loud co-worker and co-worker having personal phone calls and visitors? How to deal with receptionist leaving front desk? How do you balance doing things for patients when they walk in/call versus them leaving messages and having to come back? How do you balance a work place being fun and being calm? Thanks.