The problem is we've created a nanny state.The customer service concept has run amuck.When,at some poiny you percieve your current need isn't being addressed or met complain "very loudly"Use profanity,demand to speek to the supervisor,charge nurse et.al.write a letter,demang my managers contact info.etc.Society has been successfully bubble wrapped.We have a front seat to societal armegeddon.I'm exhausted by the threats (verbal and physical) stomping feet,clenched fists,spitting and contorted angry faces.Did I tell you I know the CEO,I'm a donor they told me I was alway's supposed tp mention this when i came in.My doctot told me I was just suposed to stop by,get some tests and be admitted,I'm to go right back.I've seen tired toddlers better behaved.