Hello all, Our average pt load is 8-9 pts. We have different shifts, Mon-Fri 8am to 5pm (with one weekend on-call required every month) and a 5pm to 8am that is also on call. I wanted to share a wonderful new concept, we have hired a few different triage nurses that take all of the patient calls from 5pm to midnite. They do everything that they can to solve the problem over the phone. If they can't, then an on call nurse is dispatched to the patient. This has really helped nurses to avoid burn out. Just an idea, it has made such a difference in our organization, maybe this can help others to either help implement something like this or search for an organization like mine!!