Did you ever resolve this? I just fell for this too. Unfortunately. I asked them to cancel and refund to my account.
"There is concern over your authenticity as a student who is completing an official certification, and we have the right to decline participation in any program for students who cannot abide by required and mandated curriculum. As such, will issue a one time exception refund to your original form of payment, however it must be noted you enrolled in an official certification program, at an official location, and the enrollment is valid. Further instances of enrollment and cancellation due to fears of scam, when you enrolled in the official BLS certification, and provide the fraud prevention measures, will not be honored. There are numerous fraud prevention measures in place to prevent unauthorized activity."
Then they stated this
"Your certification session at ( DATE and time) has been canceled per your request (no refund/no credit). (URL link). If you did not intend on canceling your session, please immediately reply so customer service can assist."
So is this a verified scam that you found it out to be? I canceled my card in fear after reading this.