For anyone trying to apply for this. I am not a troll, I am not here to cause disruption of any type. I am merely here to provide information that you may find suitable with getting answers or making changes with the assistance you receive from the call center. It is not directly related to HRSA, rather a contracted entity. There are people there who do mean the best with you and some who do not. Please keep this in your mind when you are trying to contact someone.
If you do wish to get affirmative answers to your questions, do not go through the Q&A sessions. While the sessions are done by actual employees of HRSA,they are 95% in correct. They do not spend hours combing through the PDF as the call center does. They will give you the wrong information only to have the call center correct them. Please understand that the call center employees know the APG almost word for word by the second or third week of the application cycle.
If you do have a horrible encounter with someone at the call center, reach out to anyone in the contact list of HRSA.gov. It will cause movement and make swift action happen. Provide screenshots, full screenshots. Not photos taken with your phone. Those can not viewed properly. Save your emails for proof too.
I wish you all the luck in the world. Thank you for staying in the field. And remember, your friends 9/10 did not get awarded. Out of all the applications that are received, not as many as you think are awarded.
Stay in the field, you are appreciated by the call center more than you think.
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