the moment that cgfns found out something was wrong about your transcript, CGFNS already emailed it to your school. the transcript verification form was sent it via email and mail. previously, my school also gave me that crap answer, i told them that my cgfns will expire soon, so that they will expedite the process.
hello! my documents was fixed by my school.. all y have to do is to follow up your school.. my school did not gave me the verification as it was confidential..only cgfns and my school knows about it!! your school should be the one who will provide those necessary information..dont give up..just follow up your school ask them to check their email
i reaallly dont know how to fix it too. but just try to follow up it with cgfns. it happens to my school also and my school know how to fix it too..they are just waiting for the email/postmail by the cgfns..