TexasRN1998

I also had a very difficult time getting endorsed by the Cali BRN. My original nursing program was in Canada in '94. I am a US citizen and have been practicing in TX since '98 and went on to become An APN and got my DNP. I made a mistake of applying for endorsement after accepting a big position. I negotiated my start date for 5 months after I applied for endorsement and still managed to miss my target. I read all the blogs so got my fingerprints done via live scan to avoid that potential failure. Ordered my 5 transcripts and dogged both the Canadian school (who informed me they did not retain syllabi from my cohort !!) And my MSN program. I got duplicates of everything sent to me as back up answered deficiencies same day received. Specifically they asked for 1. a copy of my SSN card (did not see that in the original application directions but uploaded directly into the submit additional documents link) and 2. copy of foreign license even though I haven't been licensed in Canada in 15 years and sent a copy of my diploma as the either or statement directed 3. verification of MSN from the program chair 4. transcript from MSN program sent specifically to the APN division even though I had already been sent to the BRN address already. I waited the 12 weeks until my date was in the processing window. I called and reached them 3x after avg call/ hang up/ call x 30 attempts to be able to reach the hold queue and waited an hour at least each time. Here are the key things I've learned: 1. If there's an issue or question that needs to be answered the person on the phone sends a message to your analyst. The analysts give themselves 1 month to respond to messages. 2. Even when you submit additional documentation through the breeze system there's no quaruntee that the analyst will find the uploads. They held up my RN endorsement because even though the person on the phone could find the copy of the card I sent through the Breeze system, the analyst apparently couldn't figure it out 3. They give thenselves 1 month to process snail mail!! 4. Even if you submit your transcript multiple times ie 2x by mail and once electronically there's no guarantee they'll find it- not kidding! 4x was the fix 5. Per one of the people I spoke to on the phone there is a paper file for applicants too that the person in the phone can't see so that can't actually guarantee receipt or not when there's a deficiency. 6. They NEVER answer emails sent to the generic brn address. So happy end of story both of my licenses are now endorsed but I can't reclaim the countless sleepless nights and full blown panic attacks I've experienced unnecessarily from this. I truly hope they do serious quality improvement work on their processes as the current state is completely unacceptable by any standard! I can't imagine what it must be like to work there- can't be fun given their systems don't work. I'm no stranger to bureaucratic processes and generally have quite a bit of patience. I've been through immigration 2x- I went through as landed immigrant in Canada and my then husband going through US and that was a piece of cake in comparison!!