cbatal

I can say the few times this has happened to me I understand how unnerving it can be. Maybe like others have said your patients find your soft spokenness as you being rude although you don't intend that at all. I always say that you sometimes have to come out of your shell and own situations even if you're unsure--just always ask for help. Also remember maybe it wasn't you maybe they were having a bad day. Don't take it personally and just be the best nurse you know you can be.

I think it depends on where you're at, because I can say that where I am this doesn't occur often and when and if it does we have no problem calling out the person who is acting like a "mean girl". Remember you went into nursing to help people and I know that sometimes it seems like you're unappreciated but trust me that one patient who thanks you for all you do will make up for all the others.