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Possible interview questions?

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by dennis8 dennis8 (Member)

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Hi all! I recently applied to an RN case manager-Population health position for a local medical clinic that has a few branches in our county. I got a callback today for an interview next week and I am both nervous and excited! I have been working in Med-Surge for about 2 years now and worked in the SNF for almost a year prior to that. I have a general idea of what case managers do as I work with them at the hospital but I am nervous as to what questions they can possibly ask. It is an office based job and I will work with the utilization management team if hired. If anyone has any ideas to possible questions they encountered in their interviews I'd appreciate it very much! And what questions should I ask them? Thanks!

Edited by dennis8

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BlueeyesRN has 13 years experience and works as a RN, BSN.

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Following....

Edited by BlueeyesRN
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BlueeyesRN has 13 years experience and works as a RN, BSN.

6 Likes; 1,834 Visitors; 29 Posts

I had one interview and be prepared to be asked for at least 2 scenarios where you helped deal with a difficult clinical situation, or how you handle irate patients or their family, strengths/weakness, why should we hire you;

Look on Glassdoor/simply hired to see interview questions and reviews. Do not take every negative review seriously as you may be dealing with someone who left because they got fired, but some are very credible.

Always read the mission statement and ask questions at the end. I did not do that and was not prepared and have learned this after many hours of research--look online interviews from Nurse.org and other related do's/don'ts etc. ie, culture, who would be my supervisor, also visit the area and meet the boss--will give you insight in their personality. 

Join the Case Manager Facebook group very supportive group...and ask this question and search through the jobs section. 

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On 2/28/2019 at 9:47 AM, BlueeyesRN said:

I had one interview and be prepared to be asked for at least 2 scenarios where you helped deal with a difficult clinical situation, or how you handle irate patients or their family, strengths/weakness, why should we hire you;

Look on Glassdoor/simply hired to see interview questions and reviews. Do not take every negative review seriously as you may be dealing with someone who left because they got fired, but some are very credible.

Always read the mission statement and ask questions at the end. I did not do that and was not prepared and have learned this after many hours of research--look online interviews from Nurse.org and other related do's/don'ts etc. ie, culture, who would be my supervisor, also visit the area and meet the boss--will give you insight in their personality. 

Join the Case Manager Facebook group very supportive group...and ask this question and search through the jobs section. 

Thank you so much BlueeyesRN!! All of your advice is great! I just got off 2 nights straight and I am starting to read up on interview questions and case management in general.

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BlueeyesRN has 13 years experience and works as a RN, BSN.

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Good luck. I just got two email Friday for 2 interviews one w/ Corvel and Genex. Let me know how it goes.

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24 Likes; 1,078 Visitors; 41 Posts

Will do! And good luck with your interviews as well!

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24 Likes; 1,078 Visitors; 41 Posts

So I just got back home from the interview. The interview was held with the vice president of the utilization management department and it was one on one. She gave a very thorough introduction to the role of case managers in the company and how the role I was applying for fit into the grand scheme of things and the population I was to handle if I got the job. Then she asked me "Tell me about yourself?", "why do you want to be a case manager?", "what did you like most about your current job?", "Is there anything that your previous job can say or do that will make you reconsider taking this position?" "tell me about how you handle conflict with coworkers?", "what are your salary expectations?". I believe I handled all these questions very well. The last question caught me off guard. As we were exiting the room she asked me one last question "As I go through all these resumes and pick out the most fitting candidate, what do you want me to remember about you when I see your name?" I froze for a bit, and I gave a generic answer about being a hardworking and loyal worker that will meet expectations. Fingers crossed!  

Edited by dennis8

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6 hours ago, dennis8 said:

", "what are your salary expectations?

Did you deflect this, or were you straightforward? This question always aggravates me, because people say you shouldn't discuss salary until you have a firm offer. I don't want to price myself out of a job, so i get flustered with this one.

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24 Likes; 1,078 Visitors; 41 Posts

1 hour ago, TAKOO01 said:

Did you deflect this, or were you straightforward? This question always aggravates me, because people say you shouldn't discuss salary until you have a firm offer. I don't want to price myself out of a job, so i get flustered with this one.

At first, I deflected. I said I would like to know the salary range for this job and she told me "we do have a range but I currently do not have that information on hand. I would just like to know what amount is currently on your mind that you feel is comfortable for you." I caved and gave a number. Which is a little higher than what I currently earn. I too did not want to price myself out and I feel like I could have said a higher number. Such is life I suppose.

 

And to add to the previous questions, she also asked me "what are your short term goals?" followed up with "what are your long term goals?". And a bunch of other follow up questions to my answers. It was quite a long interview for a one on one, almost 40 minutes. But regardless if I got the job or not, I feel like I did fairly well for someone without case management experience. 

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42 Likes; 2,408 Visitors; 97 Posts

I  hope you get the position, dennis8. When i got mine, HR quoted the salary, and i got the courage to try to negotiate, but i did a terrible job. She told me that the union gives x amount for experience, x amount in yearly raise, and x amount in incentives for things such as having a bsn. Period. So my feeble negotiation attempts went no where. 

But i read somewhere that if a salary offer is within 10 to 15 percent of what you wanted, dont push because thats close enough.

But i would like to someday have the feeling of having set my own worth.

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24 Likes; 1,078 Visitors; 41 Posts

thanks TAKOO01! I feel you. I think I could have done a better job negotiating myself. I just got caught up in the excitement and desperation of landing the job. Just a little twist of fate, the hospital I am currently working at just called me this morning and wants to schedule an interview for a case management position i applied for almost 3 months ago 🙄 I am now torn because this is acute vs clinic case management. I know the hospital inside out and it would be nice to learn the ropes of case management in a familiar setting. The one big downside will probably be the pay; i will most likely stay at the rate I currently have. Any input?

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42 Likes; 2,408 Visitors; 97 Posts

How interesting! Fate is a -----. Sounds like youre leaning towards your hospital.

The clinic has not technically offered yet, so you will not burn a bridge if you decide to turn down the clinic. And who's to say you cant negotiate something higher at the hospital in a new position?

Set the hospital  interview asap, so you can have both offers in front of you and choose the best one.

Did you see what i did there? I just put it out there that they will both give you offers. Its in the universe now, so it has to happen 😀

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