As a parent of a 12-year-old child with severe, ongoing abdominal pain and related symptoms, I want to share how difficult it can be to navigate the medical system when an early ER diagnosis becomes the narrative that follows a child everywhere.Despite significant clinical concerns — including rapid weight loss, documented tachycardia on standing, fainting from pain during testing, inability to maintain hydration, and prior studies suggesting possible vascular stenosis and small-bowel ulcerations — our child was labeled with "functional pain" during an emergency visit. From that point forward, it became nearly impossible to move past that label.We have submitted multiple amendment requests to correct or clarify the chart across several major institutions in Washington and Oregon. Even when additional findings and specialist notes were available, they were often placed in addenda or media sections that providers did not appear to review. As a result, new providers frequently relied on the original ER documentation rather than reassessing the current clinical picture.In several instances, when our child presented trembling in severe pain, dizzy, unable to eat or drink, and clearly declining, the response remained focused on outpatient follow-up rather than immediate support. Requests for pain control and hydration were declined. We were repeatedly told this was "functional,” despite objective changes in health status.Multiple hospitals have been involved in his care, including Seattle Children's, Mary Bridge, and Oregon Health & Science University. Each system has pieces of his medical story, yet the early label has made it difficult to be heard. We have reached a point where we are traveling out of state to Stanford to pursue coordinated evaluation with GI, vascular, and surgical teams due to strong suspicion for Median Arcuate Ligament Syndrome (MALS), a condition that is known to be challenging to diagnose.This experience has shown us how powerful and lasting a single ER diagnosis can be, and how hard it can be for families to correct the record once that narrative is established. When documentation does not fully reflect the clinical picture, it can affect access to care, provider perception, and ultimately patient outcomes.We are sharing our experience in the hope that greater awareness can help improve how complex pediatric cases are documented, reviewed, and reassessed over time.
As a parent of a 12-year-old child with severe, ongoing abdominal pain and related symptoms, I want to share how difficult it can be to navigate the medical system when an early ER diagnosis becomes the narrative that follows a child everywhere.Despite significant clinical concerns — including rapid weight loss, documented tachycardia on standing, fainting from pain during testing, inability to maintain hydration, and prior studies suggesting possible vascular stenosis and small-bowel ulcerations — our child was labeled with "functional pain" during an emergency visit. From that point forward, it became nearly impossible to move past that label.We have submitted multiple amendment requests to correct or clarify the chart across several major institutions in Washington and Oregon. Even when additional findings and specialist notes were available, they were often placed in addenda or media sections that providers did not appear to review. As a result, new providers frequently relied on the original ER documentation rather than reassessing the current clinical picture.In several instances, when our child presented trembling in severe pain, dizzy, unable to eat or drink, and clearly declining, the response remained focused on outpatient follow-up rather than immediate support. Requests for pain control and hydration were declined. We were repeatedly told this was "functional,” despite objective changes in health status.Multiple hospitals have been involved in his care, including Seattle Children's, Mary Bridge, and Oregon Health & Science University. Each system has pieces of his medical story, yet the early label has made it difficult to be heard. We have reached a point where we are traveling out of state to Stanford to pursue coordinated evaluation with GI, vascular, and surgical teams due to strong suspicion for Median Arcuate Ligament Syndrome (MALS), a condition that is known to be challenging to diagnose.This experience has shown us how powerful and lasting a single ER diagnosis can be, and how hard it can be for families to correct the record once that narrative is established. When documentation does not fully reflect the clinical picture, it can affect access to care, provider perception, and ultimately patient outcomes.We are sharing our experience in the hope that greater awareness can help improve how complex pediatric cases are documented, reviewed, and reassessed over time.