I've worked for only one SANE program in the ED and I am burning out on the way we are scheduled.
The coordinator makes a master schedule that charge nurses have access to (but not the examiners!) and she alternates who is on first call from the list of examiners. The examiners don't get a copy of this master schedule.
In essence, we are expected to be on call 24/7. This makes it nearly impossible to actually answer a call because of course, you can't spend your life sitting by the phone waiting for the call! Lately, it seems that all the calls come in on days that I am already working at my regular RN job or have something planned. Sometimes, I have the time to go in, but I honestly don't feel like it because it is very irritating how they take the examiners for granted. We are not paid to be on-call, another issue I have with this.
The sad part is that I really enjoy cases -- ok, not "enjoy". That's the wrong word. I really like to be there for victims in a time when they need someone who is going to be there just for them and who won't judge them and the circumstances surrounding their sexual assault. I can't say the same thing for the ED docs who have to do the cases when an examiner can't respond (due to the messed up scheduling).
I have tried to suggest we figure out a better way, but there is resistance. I also don't really know a better way so I'm hoping others will share how it works in their program to see if some ideas arise.
Thanks in advance for any feedback.
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I've worked for only one SANE program in the ED and I am burning out on the way we are scheduled.
The coordinator makes a master schedule that charge nurses have access to (but not the examiners!) and she alternates who is on first call from the list of examiners. The examiners don't get a copy of this master schedule.
In essence, we are expected to be on call 24/7. This makes it nearly impossible to actually answer a call because of course, you can't spend your life sitting by the phone waiting for the call! Lately, it seems that all the calls come in on days that I am already working at my regular RN job or have something planned. Sometimes, I have the time to go in, but I honestly don't feel like it because it is very irritating how they take the examiners for granted. We are not paid to be on-call, another issue I have with this.
The sad part is that I really enjoy cases -- ok, not "enjoy". That's the wrong word. I really like to be there for victims in a time when they need someone who is going to be there just for them and who won't judge them and the circumstances surrounding their sexual assault. I can't say the same thing for the ED docs who have to do the cases when an examiner can't respond (due to the messed up scheduling).
I have tried to suggest we figure out a better way, but there is resistance. I also don't really know a better way so I'm hoping others will share how it works in their program to see if some ideas arise.
Thanks in advance for any feedback.