Frustration with advising?

[Eponine295]

Hello,

I've been lurking on the forums while I have been knocking out exams for Excelsior (thanks for all the help!). Breaking my silence to see if someone else has had this issue:

I wanted to know if anyone else has had issues with advising in the past. I'm finishing up my Gen Ed requirements, and something strange is going on. I looked on the CLEP site as well as the EC Program manual, found 3 CLEPs that were approved, and emailed advising. I was told one class, as of February of this year, was no longer approved, so I should take the uExcel test, and approved for the other 2. After sending another message asking which CLEPs would satisfy the requirement that ARE approved if the info on the EC site is out of date, I receive a reply that suddenly the one that wasnt approved is now approved, and a course that I already had received approval for (and per the advisor, was approved credit by ACE from 3/15-2018) had now dropped from 6 credits to 3 credits.

I registered for the exam the same day I was approved, so now suddenly I'm going to have to take an additional Humanities class for 1 credit hour. I could understand if this took place over the span of a few months/semesters from being approved, but this entire situation has occurred within a 20 day span from the first contact.

Is this something that I'm going to run into with EC? Constantly changing approvals? I was approved for 6 credits for Interpreting Lit at the beginning of June, purchased the CLEP the same day, scheduled the test for the end of the month, and suddenly I've lost 3 credit hours. Just very frustrated...

[Lunah, MSN, RN]

I would get an advisor on the phone and ask them. Don't hang up until you are satisfied!

[UlanaD]

ALWAYS get approval by email and save it!!!!! Then they have to honor it.

[Eponine295]

I have a copy of the approval in "my messages", which is why I was shocked to see upon the response saying sociology was now an approved CLEP again (it apparently wasnt on June 6th?), however the Analyzing Lit class had been reduced to 3 hours. I checked my MAP, and sure enough, its only approved for 3 hours now.

Hopefully I'll be able to make a call to them today... I only have VoIP and it tends to drop calls (living overseas currently). Sooo frustrating!

[Peterjoy93]

Are you enrolled? If not requirements are always changing.

[Lunah, MSN, RN]

I have a copy of the approval in "my messages", which is why I was shocked to see upon the response saying sociology was now an approved CLEP again (it apparently wasnt on June 6th?), however the Analyzing Lit class had been reduced to 3 hours. I checked my MAP, and sure enough, its only approved for 3 hours now.

Hopefully I'll be able to make a call to them today... I only have VoIP and it tends to drop calls (living overseas currently). Sooo frustrating!

This back-and-forth is why I suggested getting someone on the phone and getting it settled. Good luck!

[Eponine295]

I am enrolled, which is why I thought they couldn't change the requirements, especially after being approved for a course. The last message I received said it was out of their hands, that its an ACE issue, not theirs. I'm going to call today and try to get to the bottom of it.

So for anyone reading... Analyzing and Interpreting Lit is now a 3 credit course.

[Lunah, MSN, RN]

I am enrolled, which is why I thought they couldn't change the requirements, especially after being approved for a course. The last message I received said it was out of their hands, that its an ACE issue, not theirs. I'm going to call today and try to get to the bottom of it.

So for anyone reading... Analyzing and Interpreting Lit is now a 3 credit course.

That is true - sometimes ACE changes their credit recommendations. As far as being enrolled, that just keeps your curriculum locked in - they cannot add on a requirement. But because you have approval in writing for a CLEP and it hasn't been a long period of time since then, that one should be good to go.