Recently I failed my dosage calculation exam that was taken through ATI.
The week before the exam, I had documentation sent to ALL of my professors and lead faculty. These student disability documentations requested that I have additional time added to all of my exams including ATI.
Upon starting the dosage calculation exam I noticed that no additional time had been added but my screen was locked-in on the exam and I did not know what to do at that point so I just took the exam anyway. Of course by not being allowed extra time I ended up failing with 3 questions left unanswered. To pass the exam and progress in the course you need to have a 90% minimum on the dosage calculation exam.
I immediately contacted the professor who was proctoring the exam stating that I had documentation and attached it to the email but she did not reply for a few hours. I then had to hop onto my zoom lecture as the professor teaching it told us not to miss the lecture for the dosage calculation exam.
After the lecture the proctor for the ATI exam emailed me back asking to set up a time within that hour to take it, I notified her that I have simulation starting within the hour lasting until 9pm (if you miss simulation you get an unexcused absence and could fail out after 2 of unexcused absences). She then told me that I missed my opportunity to take the exam and said she would contact me at a later date. Two days after that I received an email that I cannot progress further in the class due to my exam score.
I need advice on how to go about this. I have documentation from the student disability services that required a doctors note requesting for me to have extra time and she did not even acknowledge those or was willing to reschedule at a later date.
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Hello! I need advice.
Recently I failed my dosage calculation exam that was taken through ATI.
The week before the exam, I had documentation sent to ALL of my professors and lead faculty. These student disability documentations requested that I have additional time added to all of my exams including ATI.
Upon starting the dosage calculation exam I noticed that no additional time had been added but my screen was locked-in on the exam and I did not know what to do at that point so I just took the exam anyway. Of course by not being allowed extra time I ended up failing with 3 questions left unanswered. To pass the exam and progress in the course you need to have a 90% minimum on the dosage calculation exam.
I immediately contacted the professor who was proctoring the exam stating that I had documentation and attached it to the email but she did not reply for a few hours. I then had to hop onto my zoom lecture as the professor teaching it told us not to miss the lecture for the dosage calculation exam.
After the lecture the proctor for the ATI exam emailed me back asking to set up a time within that hour to take it, I notified her that I have simulation starting within the hour lasting until 9pm (if you miss simulation you get an unexcused absence and could fail out after 2 of unexcused absences). She then told me that I missed my opportunity to take the exam and said she would contact me at a later date. Two days after that I received an email that I cannot progress further in the class due to my exam score.
I need advice on how to go about this. I have documentation from the student disability services that required a doctors note requesting for me to have extra time and she did not even acknowledge those or was willing to reschedule at a later date.