I am a RN traveller with Trustaff. Recently, I completed a contract at a client facility in Columbus, Ohio. Trustaff according to my contract guarantees me 40 hours per week. Within my contract it is also stated that if the facility/OR is closed during the holidays the guarantee may not be honored.
My situation: during Thanksgiving week, I was scheduled to work the Friday after Thanksgiving as part of my 40 hours. Friday was a regular work day for the OR. On Wednesday, the day before Thanksgiving, the OR manager closed the OR for Friday because of lack of cases.
That Friday was my scheduled work day. I have been going back and forth with the agency trying to get paid for that Friday. I informed Trustaff as per their policy and protocol, about any and all hours that were not 40 to ensure that I would get my guaranteed hours.
Anyone have a situation like this? Trustaff is turning out to be a major disappointment.
Thanks in advance for your comments and suggestions.
Happy Holidays All!
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I am a RN traveller with Trustaff. Recently, I completed a contract at a client facility in Columbus, Ohio. Trustaff according to my contract guarantees me 40 hours per week. Within my contract it is also stated that if the facility/OR is closed during the holidays the guarantee may not be honored.
My situation: during Thanksgiving week, I was scheduled to work the Friday after Thanksgiving as part of my 40 hours. Friday was a regular work day for the OR. On Wednesday, the day before Thanksgiving, the OR manager closed the OR for Friday because of lack of cases.
That Friday was my scheduled work day. I have been going back and forth with the agency trying to get paid for that Friday. I informed Trustaff as per their policy and protocol, about any and all hours that were not 40 to ensure that I would get my guaranteed hours.
Anyone have a situation like this? Trustaff is turning out to be a major disappointment.
Thanks in advance for your comments and suggestions.
Happy Holidays All!