Is just looking the other way best?
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Our healthcare facility has a relationship with a homemaker/companion service. Often family members will hire companions from this service to sit with relatives during the day.
I see employees of the companion service providing nursing care. Grooming, dresssing. bathing, transfer, etc. Today I asked a few where they went to CNA school. None that I asked.are CNA's. They said they are sitters or companions paid hourly. It all happens out of sight of anyone in charge.
Management and the DoN must know this happens and approve. Or they somehow chart that magic fairies are feeding stroke patients or lifting them onto bedside commodes 'cause no one on staff is charting they have done it. It just seems like some rules are being bent somewhere.
Do I say something or report this to someone? Or does this go on all the time at facilities and I should just consider the patients are lucky to have the one-to-one help. So many things happen that we were taught aren't supposed to happen...